‘Software designed by your industry for your industry’

Clubware Facility Management Software is industry specific software designed with feedback from the health and fitness industry. When you choose Clubware you really are using software designed by your industry for your industry.

Clubware’s robust, scalable systems have been professionally built from the ground up using Mircrosoft.NET Framework architecture to integrate with Microsoft SQL Server. The result is an intuitive, extensive system to make administration the easy part of running your business.

Clubware is also available as a cloud-based solution offering you the benefits of Location & Device Independence, Integration, Data Security and Flexibility. Click here for more information on the Clubware Cloud Solution.

Clubware has the ability to administer:

  • Accounts
  • Concession Cards
  • Bookings
  • Classes
  • Fitness programs
  • Member arrivals
  • Retail Management etc

Clubware provides tools that allow you to:

  • Increase member retention
  • Manage membership accounts and information efficiently
  • Share and synchronise information
  • Create and customise reports
  • Control access to data
  • Simplify data entry
  • Organise correspondence, including SMS text-messaging capabilities
  • Track membership activity

FAQ’s

Why should I be using Clubware 2.0?

Clubware 2.0 is a complete health club and sports facility management software package. It gives you full control of all aspects of club management whether it is for small, independent clubs or large, multi-site franchised operations.

What are the key features of Clubware?

Functionality includes, but is not limited to:

Full member and membership account management.

Management of members’ details, fitness profiles, fitness programs, assessments, classes, bookings and activities.

Complete and comprehensive class management, from small single-site events to multi-site, multi-venue programs.

Arrivals control and management with the ability to manage multiple entry zones within a site.

Point of sale, retail management and full stock control.

A comprehensive calendar feature for members, resources, classes, bookings and staff time allocations.

Effective and easy-to-use reporting and correspondence tools.

True multi-site functionality for all of the following environments -  Synchronisation (sharing data using an internet connection)
- Wide Area Networking (WAN)
- Local Area Networking (LAN)
- Terminal Services
- Support and synchronisation with leading billing companies and third-party billers. (Debitsuccess, FFA Paysmart).

What makes Clubware different from other health club software programs?

Clubware Facility Management Software is industry specific software designed with feedback from the health and fitness industry. The software was developed locally with expert support readily available.

Is it easy to learn how to use Clubware 2.0?

Clubware uses an interface similar to Microsoft Outlook™. This familiar design makes it easy for users to learn how to navigate within Clubware. The Clubware Support Team also provides comprehensive training and ongoing support whenever required.

Can Clubware be synchronized with my billing company?

If your site uses a billing company, Clubware has the ability to share information between the billing company and your site. This removes the requirement to re-key information provided by the billing company.

Can we send messages via SMS using Clubware 2.0?

Yes, Clubware 2.0 provides the ability to quickly send text messages to your member database to update them with news, promotions, etc. Please contact your Clubware Account Manager for more information.

What will it cost to introduce Clubware 2.0 at my facility?

Clubware 2.0 is available as a lease option with low total cost of ownership. There is one monthly fee which includes installation, training and ongoing support.

What do I pay for Clubware 2.0 upgrades?

The monthly lease fee includes the entitlement to all version upgrades.

How can I start using Clubware 2.0 at my facility?

Please get in touch with us:

Clubware Australia
Ph: 1800 114 777
Email: sales@clubware.com.au
Web: www.clubware.com.au
    
Clubware New Zealand
Ph: +64 9 481 0498
Email: sales@clubware.co.nz
Web: www.clubware.co.nz

Who should I contact if I need help with using Clubware 2.0?

For assistance, please contact the Clubware Support Team:

New Zealand
Ph: +64 9 481 0490
Email: support@clubware.co.nz

Australia
Ph: 1800 114 777
Email: support@clubware.com.au

What is the Clubware Cloud Solution?

Clubware 2.0 is now available as a cloud-based solution, which means that Clubware 2.0 will be hosted externally. This offers benefits such as location & device independence, integration, data security and flexibility. For more information on the Clubware cloud solution, please contact 1800 114 777 or support@clubware.com.au.

Want to talk to an expert? Give us a call today! Find out more about what Clubware can do for your business. (+64) 9 481 0401